Thursday, November 4, 2010

Rogers to Enter Home Monitoring Market

Rogers Communications is shooting for a new level of connectivity with customers, aiming at having a hand in everything from security to adjusting the thermostat, with their plans to enter the home monitoring market early next year.

President and chief executive officer Nadir Mohamed said that the company was beginning to test what will be known as the Rogers Smart Home Monitoring system. “It will allow you to access the news, sports or local traffic all via your home security panel as you walk in the door,” said Mohamed, during a presentation to the Economic Club of Canada at the Sutton Place Hotel.

The goal is to offer an interactive touch screen security system inside the home â€" that would have some resemblance to an iPhone or iPad â€" that would be connected to customer’s mobile devices. “Whatever you see on a panel you can actually see on your BlackBerry or iPhone or laptop,” and can remotely configure or adjust settings on things like lights and temperature, said Mohamed, during questions with reporters. It will also be able to offer alerts on breaks-ins or when children arrive home and will eventually expand to manage all systems inside the home, he said.

The company said the system will be “supported by dedicated, customer service and response teams that are specially trained in home monitoring and security.” Rogers plans to start within their existing footprint and will start testing the product on “friends and family” with plans to roll the system out to consumers by early 2011.


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